Welcome to Holland Bulb Farms! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing hollandbulbfarmsgarden.com, you accept these terms in full.

1. Website Use and Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Holland Bulb Farms and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

We specialize in high-quality bulbs, seeds, and gardening tools, including:

  • Flower bulbs (Amaryllis, Dahlias, Calla Lilies, etc.)
  • Annual flower seeds
  • Bulb gardens and collections
  • Gardening tools and fertilizers

Important: Due to their perishable nature, live plants and bulbs cannot be returned unless damaged in transit. Please inspect these items immediately upon arrival.

3. Ordering Process

3.1 Placing Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel orders that appear fraudulent or exceed reasonable purchase quantities.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You authorize us to charge the full amount to your selected payment method.

3.3 Order Confirmation

You will receive an email confirmation with your order details. Please review this carefully and contact us immediately at [email protected] if any information is incorrect.

4. Shipping Policy

4.1 Processing Time

Orders are typically processed within 1-2 business days. During peak seasons (spring and fall), processing may take slightly longer.

4.2 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  2. Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to Asia and certain remote areas. International customers may be responsible for customs fees.

5. Returns and Refunds

5.1 Return Policy

Most items can be returned within 15 days of receipt if:

  • Unused and in original packaging
  • In the same condition as received

5.2 Non-Returnable Items

The following cannot be returned due to their perishable nature:

  • All live bulbs and plants
  • Annual flower seeds

For these items, please inspect immediately upon arrival and report any issues within 3 days.

5.3 Return Process

  1. Contact us within 15 days to request a Return Merchandise Authorization (RMA)
  2. Package items securely in original packaging
  3. Ship to our Denver facility (address provided with RMA)
  4. Refunds are issued within 7-10 business days after we receive your return

6. Customer Responsibilities

As our valued customer, you agree to:

  • Provide accurate and complete order information
  • Inspect perishable items immediately upon arrival
  • Contact us promptly with any concerns
  • Understand that plants may have specific growing requirements
  • Pay any applicable customs fees for international orders

7. Limitation of Liability

Holland Bulb Farms shall not be liable for:

  • Failure of plants to grow due to improper care or environmental conditions
  • Delays in delivery beyond our reasonable control
  • Minor variations in product color or size from website images
  • Consequential damages arising from product use

8. Governing Law

These Terms shall be governed by the laws of Colorado, USA. Any disputes shall be resolved in the courts of Denver County.

9. Contact Information

Holland Bulb Farms
5007 Sweetwood Drive
Denver, US 80202
Email: [email protected]

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of any changes.

Last Updated: [Insert Date]